Thanks for Trusting Us with Your Client's Housing Needs!
We work with treatment centers, hospitals, case managers, behavioral-health professionals, courts, probation and reentry programs, veterans’ organizations, families, and community agencies to help individuals transition into a safe and supportive living environment.
Our goal is to make the referral process clear, responsive, and respectful—for both the referring professional and the individual seeking housing.
Why Professionals Refer to Shalom Houses
A successful transition from treatment requires more than a place to sleep. Residents need a healthy environment where recovery is supported through structure, accountability, positive relationships, peaceful environment, and consistent support.
Shalom House offers:
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Clean, fully furnished homes in safe residential communities
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Separate housing for men and women
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A substance-free living environment
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Daily alcohol monitoring and random weekly drug screening
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Clearly communicated resident standards and rules
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Regular house meetings and peer support
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Curfews and structured overnight-pass procedures
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Support for employment, education, volunteering, and independent living
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A respectful, family-style living environment
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House management and consistent resident accountability
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Collaboration with outside treatment and recovery-support providers when properly authorized
Shalom House provides recovery housing in the Jacksonville and St. Augustine area and peer accountability. We do not provide detoxification, medical care, psychotherapy, or licensed substance-use treatment.
Who May Be a Good Fit
Shalom House may be appropriate for adults who:
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Are seeking a drug- and alcohol-free living environment
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Are transitioning from residential treatment, detoxification, incarceration, hospitalization, or another structured program
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Are committed to maintaining sobriety and improve toward better future
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Are willing to follow resident standards and participate in the household community
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Are medically and psychiatrically stable enough to live in a shared, nonclinical residence
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Can independently manage ordinary daily activities and follow rules
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Are willing to pursue employment, education, volunteering, treatment, or another approved productive activity
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Can meet the financial requirements independently or through family, agency, grant, or other approved assistance
Each referral is reviewed individually.
Referrals That May Require Additional Review
Please contact our admissions team before submitting a referral when an applicant:
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Requires medical supervision or assistance with activities of daily living
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Has significant mobility or accessibility needs
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Is currently experiencing acute psychiatric symptoms
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Has a history of violence, arson, or sexual offenses
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Has legal restrictions that may affect placement
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Is unable to live safely in a shared residential environment
Providing this information does not automatically result in denial. It allows our team to determine whether the residence can safely and appropriately meet the applicant’s needs.
The Referral Process
1. Submit a Referral
Complete the brief professional referral form. Please do not submit a Social Security number, identification document, or detailed treatment records through this initial form.
2. Initial Review
Our admissions team reviews basic eligibility, anticipated move-in date, financial arrangements, and current bed availability.
3. Applicant Screening
We speak directly with the prospective resident to discuss expectations, motivation, medication considerations, recovery goals, and suitability for shared recovery housing.
4. Placement Decision
When the applicant and residence appear to be a good match, we explain the move-in requirements, fees, resident standards, and anticipated admission date.
5. Coordinated Transition
With the resident’s proper written authorization, we can coordinate appropriate transition information with the referring professional.
Typical response time: within one business day.
Frequently Asked Questions
How quickly will someone respond?
Our goal is to respond to professional referrals within one business day. Urgent referrals should also be followed by a telephone call to admissions at (904) 537-2757.
Do you provide treatment?
No. Shalom House provides structured recovery housing and peer accountability. Residents may continue receiving clinical, medical, psychiatric, or recovery services from outside providers.
Do you accept residents using prescribed recovery medications?
Medication needs are reviewed individually. Prescribed medications do not automatically disqualify an applicant. Contact admissions to discuss the residence’s current medication-management capabilities and policies.
Can a treatment center tour the homes?
Yes. We welcome scheduled visits from treatment professionals, case managers, agency representatives, and other qualified referral partners.
Do you communicate with the referring provider?
With proper written authorization from the resident, we can coordinate appropriate housing-related information with referring professionals. The extent and frequency of communication should be discussed during admission.
Is immediate placement available?
Availability changes frequently. Please contact us or submit the referral form to confirm current openings.
What does the resident need for admission?
After preliminary approval, the applicant will receive a move-in checklist explaining identification, medications, clothing, bedding, fees, and other necessary items.